Support Center
How can we help?
"Providing clarity on your travel planning and booking journey."
Agency & Services
Q. Is BookTicketsHub LLC an airline?
A.
No. BookTicketsHub LLC is an independent, ARC-authorized travel agency based in Flushing, New York. We assist customers in booking flights via airline websites and authorized platforms but are not affiliated with any specific carrier.
Q. Where is your office located?
A.
Our headquarters is at 13201 Roosevelt Ave, Flushing, NY 11354. We provide professional consultancy services to travelers across the United States.
Booking & Payments
Q. How does the booking process work?
A.
We search live inventory across multiple platforms to find the best routes. Once you confirm an option, we assist in completing the booking. You receive your e-ticket directly from the airline or authorized provider.
Q. Do you charge service fees?
A.
Yes. We charge a professional service fee for our consultancy and itinerary optimization. This fee is always disclosed upfront before any transaction is finalized.
Policies & Support
Q. Can I change or cancel my flight?
A.
Change and cancellation rights are governed by the specific airline's fare rules. Our consultants can help you navigate these carrier policies and advocate on your behalf.
Q. What if my flight is cancelled by the airline?
A.
If a carrier cancels your flight, you are generally entitled to a rebooking or refund per DOT regulations. Contact our support line immediately for assistance.
Still Have Questions?
Our dedicated travel consultants are available to provide professional guidance for your specific itinerary.
BookTicketsHub LLC is a registered travel consultancy. We provide transparency in fare discovery and booking assistance. All airline policies are subject to the respective carrier's terms and conditions.